NC 911 Dispatchers Get Upgrade In Technology

A new technology implementation will take place in North Carolina that will allow for faster response times and easier geo-tracking abilities. Cell phones account for 75% of all 911 calls in North Carolina but it takes at minimum twenty seconds to get a fix on a location, which can mean life or death in some scenarios. 

To fix this problem North Carolina allocated a $99 Million contract to AT&T last summer to build a new 911 network for the state. The system will allow all primary 911 centers to communicate with one another and have the ability to track a caller's location, similar to Uber.

The Raleigh/Wake 911 center will be first in  state to be upgraded this spring and will take a couple of years to take the rest of the project statewide.

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